Water billing periods changed

Lake Havasu City residents will notice a change in their water and sewer bills in 2010, but city officials are assuring residents the changes will make billing easier.

This year, customer bills occasionally had two due dates within the same month because the calendar was based on four weekly cycles, which resulted in intervals of 28 days, according to officials. With only February being exactly 28 days, the additional days in the other months resulted in a shift in the final billing period.

“The city understands and sympathizes with the undue hardship this situation can place on our customers and have since begun a revision of these cycles,” a representative said. “It is important to note that in reworking each of these billing periods to ensure that only one bill is received per month, some statements will contain up to 33-34 days worth of water usage, which may result in a marginally higher water bill for those months.”

Additionally, customers will be billed for actual sewer usage instead of winter quarter averages, which may become marginally higher for sewer charges as well. Trash charges will continue at a flat rate per month for residential customers, according to a release.

Residents with questions or concerns are asked to contact customer service representative Charlene Yarno at 453-4146.